ICQA Researcher

Amazon; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global e-commerce leader is seeking an ICQA Researcher to join the Inventory team in Dubai. This role includes developing data collection processes, maintaining data integrity, and analyzing defect trends. The ideal candidate will have at least 1 year of Microsoft Office experience, along with intermediate to advanced SQL skills. A strong attention to detail and the ability to communicate effectively at all levels are essential. Join a company that values inclusive culture and empowers its team members.

Qualifications

• 1 year of experience using Microsoft Office products and applications.
• Intermediate to advanced SQL skills preferred.
• Ability to work independently and efficiently.

Responsibilities

• Develop data collection processes and management systems.
• Maintain data integrity with 0% error rate.
• Design queries and generate reports in MS Access and Excel.
• Research defect trends and assist in data collection.
• Communicate effectively with all levels of staff.

Skills

Data analysis

SQL knowledge

Attention to detail

Problem solving

Microsoft Office experience

Tools

MS Access

Excel

Job description

As an ICQA Researcher you will be assigned to Inventory and will work closely with the Inbound and Inventory Operations team in efforts to provide data support for OE initiatives, root cause investigation of inbound defects, support for implementation of systems changes such as FIFO and comingled inventory, and menu administration. The right candidate will demonstrate a good sense of ownership, ability to lead by example in all key areas of performance including safety and quality, and ability to develop a subject matter expertise on all operations processes in their assigned department.

Key Job Responsibilities

• Development of data collection processes and data management systems
• Maintenance of data integrity (0% error rate)
• Designing of queries compiling data and generation of reports in MS Access and Excel
• Charting and graphing of data for reporting purposes
• In depth research of defect trends
• Data collection and entry as needed
• Data mining and problem solving
• 1 years of Microsoft Office products and applications experience
• Work a flexible schedule/shift/work area including weekends, nights and/or holidays
• Have data analysis and SQL knowledge and experience
• Possessing an excellent attention to detail and work with the highest level of accuracy
• Initiative to develop tools, data collection processes and data management systems
• Ability to work productively and efficiently in an independent setting
• Ability to clearly communicate with managers and associates at all levels
• Global perspective and solid understanding of business objectives
• Intermediate to advanced SQL skills preferred

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.