IBM Identity and Security Management

Virtusa; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A technology services company is seeking a skilled professional to manage IBM Identity & Security Management projects. Responsibilities include reviewing business requirements, coordinating vendor installations, and ensuring adherence to best practices. Applicants should have a minimum of 5 years of IT experience, with at least 4 years focused on Identity and Access Management. Hands-on experience with IBM products is essential. The ideal candidate will contribute to the financial sector initiative and improve automation processes.

Qualifications

• Minimum 5 to 7 years of IT experience, with at least 4 in a similar IAM role.
• Hands-on experience with IBM Identity & Security Management products.
• Knowledge of Directory Services and Security Directory Integrator.

Responsibilities

• Review business requirements and propose enhancements for better automation.
• Install, configure and deploy CIAM solutions into various environments.
• Coordinate vendor support issues and respond to service tickets.

Skills

CIAM and IBM identity security access manager (ISAM/IBM Verify)

Identity Management

Access Management

Security Directory Integrator

Analytical and problem-solving skills

Tools

IBM Identity & Security Management products (ISAM, IBM Verify, Tivoli)

Job description

Overview

IBM Identity & Security Management: ROLE PURPOSE: The incumbent is responsible to review business requirements, liaise with internal/external parties to find and supervise the evaluation of a suitable solution. The requirements discussion proposes enhancements to business/technical processes for better automation of the respective business area and oversees project activities to ensure that implementation is as per defined standards.

Responsibilities

• Should be technically sound on the CIAM and IBM identity security access manager (ISAM/IBM Verify) with good working knowledge to handle customization, development, installation and configuration.
• Work with vendor to install, configure and deploy CIAM (ISAM) solutions into dev, QA, UAT and production environments and manage its integration with digital channels like mobile banking and internet banking.
• Raise and follow up required change requests and tickets in the service manager.
• Prepare/review project documents related to projects and tasks for approvals.
• Gather requirements from business users for projects, tasks, operational requests and enhancements for technical teams. Escalate issues and suggest corrective actions. Timely follow up on assigned projects and tasks.
• Follow-up and track services; coordinate vendor support issues; respond to service tickets in a timely fashion.
• Track, resolve and report incidents and known errors through the approved processes.
• Follow the mandatory and obligatory standards set by management in delivering the services.
• Complete assigned tasks to satisfy users’ needs within the agreed upon time parameters.
• Execute ad-hoc instructions or provide flexibility within ethical and professional standards from the line manager to achieve any exceptional business objectives related to internal IT objectives.
• Document/Process Ownership: take ownership, maintain and update documented processes or documentation related to the job function. If processes or documentation are shared, inform the owner of any required changes or improvements.
• CIAM and IBM identity security access manager (ISAM/IBM Verify) hands-on experience with good working knowledge to handle customization, development, installation and configuration.
• Experience with deep knowledge of Identity Management, Access Management and Directory Services technologies and Security Directory Integrator.
• Security experience with deep technical knowledge in security domains, especially IAM, endpoint protection and application security. Minimum 5 to 7 years of experience in IT activities, of which minimum 4 years should be in a similar role.
• Must have experience of IBM Identity and Security Management products like ISAM/IBM Verify/Tivoli, etc.
• Financial sector experience will be a plus point.

Qualifications

• Minimum 5 to 7 years of IT experience with at least 4 years in a similar IAM/identity security role.
• Hands-on experience with IBM Identity & Security Management products (ISAM, IBM Verify, Tivoli).
• Knowledge of Identity Management, Access Management, Directory Services, and Security Directory Integrator.
• Security domain expertise including IAM and endpoint protection; strong analytical and problem-solving skills.
• Experience working in the financial sector is a plus.