HR Program Manager (12 Month Fixed Term Contract), PXT AMET PMO

Amazon; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A global technology company is seeking a Program Manager I in Dubai to enhance the employee experience across the AMET region. This role involves executing projects related to existing HR programs, gathering business requirements, conducting gap analyses, creating process documentation, and ensuring effective communication with stakeholders. The ideal candidate has 3+ years of HR experience and is proficient in data analysis and project management.

Qualifications

• 3+ years of human resources experience.
• Experience with HR processes and systems.

Responsibilities

• Execute projects related to existing PXT programs.
• Gather and document business requirements from stakeholders.
• Conduct gap analysis between current and future state processes.
• Create process flows and functional specifications.
• Track milestones and communicate status to stakeholders.

Skills

Human resources experience

Project management

Data analysis

Process improvement

Stakeholder management

Job description

Description

We're looking for a Program Manager I to join our People Experience and Technology (PXT) for the AMET region based in Dubai. In this role, you'll support the execution of people programs and analyze business processes that enhance the employee experience across the Amazon Middle East, Turkey, and Africa region. You'll work with cross-functional teams to implement regional initiatives and provide data-driven insights that align with Amazon's people strategy and business goals throughout AMET.

Key job responsibilities

• Execute straightforward projects related to existing PXT programs with well-defined procedures
• Gather, document, and analyze business requirements from stakeholders
• Conduct gap analysis between current and future state processes
• Create process flows, user stories, and functional specifications
• Track milestones, identify risks, and communicate status to stakeholders
• Collect and analyze data using descriptive analysis techniques to measure program effectiveness and business outcomes
• Transform raw thoughts into clear documentation (project charters, requirements, implementation approaches)
• Ensure the right information reaches the right audience at the right time
• Identify roadblocks and drive resolution of problems
• Apply project management and business analysis best practices to improve team efficiency
• Automate manual, repetitive work to improve scalability

Basic Qualifications

• 3+ years of human resources experience
• Experience with HR processes and systems

Preferred Qualifications

• Experience with process improvement and stakeholder management
• Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards

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