Housekeeping Supervisor & Guest Experience Lead

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 25,000 - 60,000; Full time

Job summary

A luxury hospitality company is seeking an Assistant Manager - Housekeeping to oversee housekeeping staff and ensure high cleanliness standards at their property. Responsibilities include supervising staff, conducting inspections, managing cleaning schedules, and handling guest feedback. Ideal candidates should possess strong housekeeping and management skills, alongside relevant qualifications. The role offers a competitive tax-free salary in UAE Dirhams and a comprehensive benefits package including healthcare and learning opportunities.

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food and hotel stays

Comprehensive healthcare and life insurance

Paid annual leave

Qualifications

• Bachelor’s degree desirable, preferably in Hotel Management.
• Proven experience in housekeeping, preferably in a supervisory role.
• Strong knowledge of cleaning techniques and staff management.

Responsibilities

• Supervise housekeeping attendants to ensure efficient service delivery.
• Conduct inspections of guest rooms and public areas for cleanliness.
• Handle guest complaints professionally.

Skills

Housekeeping management

Communication

Problem-solving

Organizational skills

Education

Bachelor’s degree in Hotel Management

Certificate in Health, Safety & Environment

Job description

A luxury hospitality company is seeking an Assistant Manager - Housekeeping to oversee housekeeping staff and ensure high cleanliness standards at their property. Responsibilities include supervising staff, conducting inspections, managing cleaning schedules, and handling guest feedback. Ideal candidates should possess strong housekeeping and management skills, alongside relevant qualifications. The role offers a competitive tax-free salary in UAE Dirhams and a comprehensive benefits package including healthcare and learning opportunities.