Housekeeping Supervisor at InterContinental Dubai Marina

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

Join InterContinental Dubai Marina as a Housekeeping Supervisor, where you'll lead a dedicated team in delivering exceptional guest service in a luxurious environment. You will be responsible for supervising daily operations, training staff, and ensuring adherence to high service standards, playing a pivotal role in maintaining the brand's reputation for excellence.

Qualifications

• At least 2 years experience in a 5-star hotel in Housekeeping.
• Fluent in English.
• Knowledge of Microsoft Office and Opera.

Responsibilities

• Lead day-to-day operations of the housekeeping department.
• Ensure service standards are followed and handle guest concerns.
• Participate in daily briefings and assist with training.

Skills

Fluent English

Customer Service

Leadership

Tools

Microsoft Office

Opera

Job description

Housekeeping Supervisor at InterContinental Dubai Marina

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to joinInterContinental Dubai MarinaasHousekeeping Supervisor.

InterContinental Dubai Marinais a Five Star luxury hotel in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

Your responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly, and engaging service
• Lead the day-to-day operation of the department to ensure service standards are followed
• Handle Guest concerns and react accordingly, logging and notifying the proper areas and complying with Company’s Corporate Code of Conduct
• Assist with the preparation of efficient departmental work schedules
• Actively participate in daily briefing, daily warm up and department meetings as well as contribute to on the job training and maintain records of the colleagues
• Ensure Room Attendants are informed daily about priorities in their section
• Follow departmental policies and procedures
• Report necessary maintenance items to the Engineering department
• Follow all safety and sanitation policies

Ideally, you'll have some or all the following qualifications and experience we're looking for:

• At least2-year experience working in a 5-star hotel industry in a Housekeeping environment
• Must speak fluent English
• Knowledge of Microsoft Office and Opera

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

So, what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG by clicking "Apply Online" now!

We are an equal opportunities employer.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.