Housekeeping Supervisor

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hotel chain in Abu Dhabi is seeking a Housekeeping Supervisor to manage housekeeping staff and ensure the highest cleanliness standards across guest rooms and main areas. Responsibilities include training staff, conducting inspections, and maintaining effective employee relations. The ideal candidate has a university degree and at least two years of experience in a similar role at a five-star hotel. This full-time position offers competitive salary and comprehensive health benefits.

Benefits

Competitive salary and compensation

Training and development opportunities

Career advancement opportunities

Health and wellness benefits

Employee recognition programs

Work-life balance policies

Uniform provision

Transportation services

Employee wellness programs

Qualifications

• Minimum 2 years in a similar role with a five-star hotel.

Responsibilities

• Conduct daily briefings and inspections for Housekeeping Attendants.
• Ensure cleanliness of guest rooms and common areas.
• Prepare job orders and conduct fumigation.

Skills

Attention to detail

Team collaboration

Supervisory skills

Training abilities

Education

University Degree in any field

Job description

Responsibilities

1. Conducts daily briefing for Housekeeping Attendants.
2. Conducts daily inspection of employee grooming.
3. Inspects all guest rooms corridors and pantries on a daily basis to ensure highest standard of cleanliness.
4. Conducts on the job training for all Housekeeping Attendants.
5. Maintains effective employee relations.
6. Checks and maintains equipment and machines used.
7. Prepares job orders and co-ordinate with Engineering for follow up.
8. Ensure special attention given to VIP rooms.
9. Attends daily briefing with EKH/AEH in Housekeeping.
10. Report any sick irregular guest and any stranger on guest corridors to the Housekeeper Security Office immediately.
11. Proper handover and take over of the incoming and outgoing shifts to be handled well.
12. Report all Lost & Found items to Housekeeping.
13. Prepare discrepancy report for the front office.
14. Conduct fumigation for the rooms and floors.
15. Follow up Do not Disturb rooms.
16. Prepare inventory for room linen.
17. Notify Housekeeper of any damage caused by guest.
18. Check and follow all maintenance reports if the work is incomplete.
19. Water and change all flowers as per schedule requirement.
20. Ensure that all flower arrangements look pleasant before the delivery to the rooms.
21. While inspecting guest rooms and other areas there should be eye for detail.
22. Daily physical inspection of occupied, vacant and checkout rooms to be done at 1300 hours.
23. Make sure maid trolleys are parked well in the guest corridors and the trolleys must be parked properly at the guest room entrance during cleaning.
24. Monitor the Key Issue no. 3 / Entering/Leaving a guest’s room is followed by the room attendant.
25. Be responsible for the cleanliness, maintenance, property and hygiene of guest rooms, corridors and service areas.
26. Oversee the work of PA attendant.
27. Handle all service matters to guests in the station.
28. Be responsible for supervising the activities of Housekeeping Attendants.
29. Check all check-out rooms and guest rooms.
30. Be fully aware of the rhythm of the day.
31. Proper grooming at all times.
32. Show fullest cooperation and respect within the team and other departments.
33. Be aware of the daily activities and have product knowledge of all the hotel facilities.

Qualifications

University Degree in any field. Minimum 2 years in a similar role with a five star hotel.

Benefits

• Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement: Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits: Comprehensive health insurance coverage.
• Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance: Policies and practices that promote a healthy work-life balance including flexible scheduling where possible.
• Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities: Participation in social events, team-building activities and employee gatherings to foster a positive work culture.
• Transportation Services: Transportation services.
• Employee Wellness Programs: Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.

Remote Work : No

Employment Type : Full-time