Housekeeping Manager

RIXOS; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Ras al-Khaimah is seeking a Housekeeping Manager to oversee team leadership and operational management. The ideal candidate will have at least 3-5 years of supervisory experience in a luxury environment. Key responsibilities include ensuring high cleanliness standards, managing budgets, and compliance with safety regulations. Join us in our commitment to diversity and inclusion.

Qualifications

• Minimum 3-5 years of housekeeping supervisory or managerial experience in a luxury hotel or resort.

Responsibilities

• Supervise, train, and motivate the housekeeping team.
• Ensure daily housekeeping operations run smoothly.
• Maintain high cleanliness and hygiene standards.
• Develop and manage housekeeping budgets.
• Ensure adherence to health, safety, and sanitation regulations.

Skills

Team Leadership

Operational Management

Guest Satisfaction

Budget Management

Compliance & Safety

Education

Diploma or degree in Hospitality Management or Hotel Administration

Job description

Overview

Job Description

Key Responsibilities

1. Team Leadership & Management

• Supervise, train, and motivate the housekeeping team to ensure efficiency and high-quality service.
• Assign tasks and schedules to ensure all guest rooms, public areas, and back-of-house spaces are cleaned and maintained properly.
• Conduct performance evaluations, provide coaching, and implement training programs for continuous improvement.

2. Operational Management

• Ensure daily housekeeping operations run smoothly, including room turnovers, laundry services, and public area maintenance.
• Monitor inventory levels of cleaning supplies, linen, and guest amenities, and coordinate with procurement for timely replenishment.
• Implement housekeeping procedures and standards in alignment with resort policies and five-star hospitality expectations.

3. Guest Satisfaction & Quality Assurance

• Maintain high cleanliness and hygiene standards to ensure exceptional guest satisfaction and positive reviews.
• Handle guest requests, complaints, and feedback professionally and efficiently.
• Conduct regular inspections of rooms, suites, and public areas to ensure compliance with resort standards.

4. Budget & Cost Control

• Develop and manage housekeeping budgets, ensuring cost efficiency without compromising quality.
• Monitor labor costs and optimize staff scheduling based on occupancy levels.
• Identify cost-saving opportunities while maintaining service excellence.

5. Compliance & Safety

• Ensure adherence to health, safety, and sanitation regulations, including fire safety and chemical handling procedures.
• Implement eco-friendly and sustainable housekeeping practices in line with resort policies.
• Train staff on emergency procedures and workplace safety measures.

Qualifications

• ducation : Diploma or degree in Hospitality Management, Hotel Administration, or a related field.
• Experience : Minimum 3-5 years of housekeeping supervisory or managerial experience in a luxury hotel or resort .

Additional Information

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.