Housekeeping Floor Supervisor

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a Room Attendant Supervisor to oversee the cleaning staff and ensure high standards of cleanliness and guest satisfaction. Responsibilities include daily briefings, inspections, and on-the-job training. The ideal candidate should have at least 2 years of experience in a similar role, preferably in a 4-5 star hotel. This full-time position offers various employee benefits and opportunities for growth within the company.

Benefits

Employee benefit card with discounts

Learning programs

Opportunities for talent development

Engagement in corporate social responsibility

Qualifications

• Minimum 2 years in a similar role within a 4-5 Star Hotel.
• Strong communication skills.
• Knowledge of hotel facilities and cleanliness standards.

Responsibilities

• Conduct daily briefing for Room Attendants.
• Inspect guest rooms and service areas for cleanliness.
• Supervise the activities of Room Attendants.
• Handle guest service matters effectively.

Skills

Supervision

Attention to detail

Employee relations

Time management

Education

University Degree in any field

Job description

• Conducts daily briefing for Room Attendants
• Conducts daily inspection of employee grooming.
• Inspects all guest rooms corridors and pantries on a daily basis to ensure highest standard of cleanliness.
• Conducts on the job training for all Room Attendants.
• Maintains effective employee relations.
• Checks and maintains equipment and machines used.
• Prepares job orders and co-ordinate with Engineering for follow up.
• Ensure special attention given to VIP rooms.
• Attends daily briefing with EKH/AEH in Housekeeping.
• Report any sick irregular guest and any stranger on guest corridors to the Housekeeper Security Office immediately.
• Proper handover and take over of the incoming and out going shifts to be handled well.
• Report all Lost & Found items to Housekeeping.
• Prepare discrepancy report for the front office.
• Conduct fumigation for the rooms and floors.
• Follow up Do not Disturb rooms.
• Prepare inventory for room linen.
• Notify Housekeeper any damage caused by guest.
• Check and follow all maintenance report If the work is incomplete.
• Waters and changes all flowers as per schedule requirement.
• Ensures that all flower arrangements look pleasant before the delivery to the rooms.
• While inspecting guest rooms and other area there should be eye for detail.
• Daily physical inspection of occupied vacant and checkout rooms to be done at 1300 hours.
• Make sure maid trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance.
• Monitor the Key Issue no. 3 / Entering/Leaving a guests room is followed by the room attendant.
• Be Responsible for the cleanliness maintenance property and hygiene of guest rooms corridors and service areas.
• Oversee the work of PA attendant
• Handle all service matters to guests in the station
• Be responsible for supervising the activities of Room attendant.
• Check all check-out rooms and guest rooms
• Be fully aware of the Rixelence of theday
• Proper grooming at all times
• Show fullest cooperation and respect within the team and other departments
• Is aware of the daily activities and has product knowledge of all the hotel facilities

Qualifications

UniversityDegree in any field Minimum 2 years in a similar role within a 4-5 Star Hotel.

Additional Information

What is in it for you

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

Remote Work

No

Employment Type

Full-time