Housekeeping Attendant at Waldorf Astoria Dubai International Financial Centre

Hilton Worldwide, Inc.; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Attendant for its luxurious hotel in Dubai. This role involves supporting the Housekeeping and Laundry teams, ensuring exceptional service and cleanliness standards are met. You will be responsible for managing guest requests, maintaining room availability, and overseeing uniform care. If you have a passion for hospitality and a commitment to delivering outstanding customer experiences, this position offers a unique opportunity to thrive in a prestigious environment. Join a team that values personalized service and attention to detail, making every guest's stay unforgettable.

Qualifications

• Experience in Housekeeping with a focus on cleanliness and guest satisfaction.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Support Housekeeping and Laundry teams by delegating daily tasks.
• Ensure high operating standards and manage guest requests efficiently.

Skills

Excellent oral and written communication

Previous experience in Housekeeping

Excellent interpersonal skills

Proficiency with computers and Microsoft Office

Customer service commitment

Excellent standards of cleanliness

Tools

Microsoft Office

Job description

Job Description - Housekeeping Attendant at Waldorf Astoria Dubai International Financial Centre (HOT0BJJ7)

Job Number:

HOT0BJJ7

Work Locations:

Waldorf Astoria Dubai International Financial Centre, Dubai 74777

A Housekeeping Attendant at Waldorf Astoria Dubai International Financial Centre will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

What will I be doing?

As Housekeeping Attendant at Waldorf Astoria Dubai International Financial Centre, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards.
• Knowledge of Forbes Standards.
• Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision.
• Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output uniform and linen etc.
• Responsible for checking daily the guest information and ensure that the preferences and requests of the same are met on time.
• Request flowers for special occasions (marriage, maternity, etc.). Besides providing embroidery for special linen (wedding and pampering).
• Check the uniforms and send for cleaning and/or repair.
• Makes daily guest clothing release of guests that use the laundry service.
• Replaces Laundry Attendant in case of holidays, days off or absences.

What are we looking for?

A Housekeeping Attendant at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

• Excellent oral and written communication.
• Previous experience in Housekeeping.
• Excellent interpersonal skills.
• Think outside the box.
• Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office.
• Committed to delivering a high level of customer service.
• Excellent standards of cleanliness.

It is advantageous in this position if you demonstrate the following capabilities and advantages:

• Luxury hospitality experience in a similar role.
• Ability to work in a team.
• Knowledge of Forbes.

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!