Hotel Administrator

Appoint Jobs; United Arab Emirates; On-site; AED 150,000 - 200,000; Full time

Job summary

A leading hospitality recruitment firm is seeking a Hotel Administrator Manager for a prominent hotel in the United Arab Emirates. This role involves overseeing daily operations, managing staff, ensuring guest satisfaction, and maintaining profitability. Successful candidates will have 5-11 years of experience in hotel management, strong leadership skills, and a Bachelor’s degree. This is a full-time position requiring work from the office. Attractive salary and benefits package offered.

Qualifications

• 5-11 years of experience in hotel management.
• Proven track record in operations management and guest satisfaction.
• Ability to lead and manage diverse teams effectively.

Responsibilities

• Supervise front-office and house-keeping activities.
• Hire, train, and manage hotel staff.
• Handle budgeting and financial reporting.

Skills

Operations management

Staff leadership

Financial oversight

Guest relations

Crisis management

Education

Graduate (B.A)

Job description

A Hotel Administrator Manager (often referred to as a Hotel General Manager or Operations Manager in some contexts) is a senior leadership role responsible for overseeing the daily operations, administration, and management of a hotel. This position ensures smooth functioning, guest satisfaction, and profitability while managing staff, budgets, and compliance with industry standards. The role blends administrative duties with operational oversight, typically in mid-to-large hotels, resorts, or hospitality chains.

Key Responsibilities

• Operations Management: Supervise front-office activities, housekeeping, maintenance, food and beverage services, and guest services to maintain high standards of cleanliness, safety, and efficiency.
• Staff Leadership: Hire, train, and manage teams, including scheduling, performance evaluations, and conflict resolution. This may involve overseeing departments like reception, concierge, and security.
• Financial Oversight: Handle budgeting, forecasting, revenue management, and cost control. This includes analyzing occupancy rates, pricing strategies, and financial reports to optimize profitability.
• Guest Relations: Ensure exceptional customer service, handle complaints, and implement loyalty programs. They may personally interact with VIP guests or resolve escalated issues.
• Compliance and Administration: Maintain adherence to health, safety, and legal regulations (fire codes, data privacy). Oversee administrative tasks like record-keeping, inventory management, and vendor relations.
• Strategic Planning: Develop and implement policies for marketing, sustainability, and expansion. Coordinate with external partners like travel agencies or event planners.
• Crisis Management: Respond to emergencies, such as natural disasters or operational disruptions, ensuring business continuity.

Job Details

• Experience: 5 - 11 Years
• No. of Openings: 12
• Education: Graduate (B.A)
• Role: Hotel Administrator
• Industry Type: Hotel / Restaurant / Hospitality
• Gender: [ Male / Female ]
• Job Country: United Arab Emirates
• Type of Job: Full Time
• Work Location Type: Work from Office