Hostess

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company in the United Arab Emirates is seeking a Restaurant Hostess who will create unforgettable first impressions through exceptional guest care. Responsibilities include welcoming guests, managing reservations, and assisting with inquiries. The ideal candidate will have previous experience in customer service, excellent communication skills, and a passion for hospitality. This role offers a competitive salary and benefits, including uniform and training opportunities.

Benefits

Competitive salary

Full uniform

Impressive room discounts

Training opportunities

Qualifications

• Previous experience in a hostess role or customer service is advantageous.
• Excellent communication skills are essential.
• Professional appearance and a passion for hospitality are required.

Responsibilities

• Welcome guests warmly and professionally.
• Manage reservations and seating plans.
• Communicate guest needs to service and kitchen teams.

Skills

Customer service

Communication

Organizational skills

Fluency in Russian

English proficiency

Job description

Restaurant Hostess

Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining, and exquisite ambiance. They begin the moment our guests walk through the door. That’s why we’re searching for a confident and welcoming Restaurant Hostess who can create unforgettable first impressions through a warm welcome, seamless seating, and exceptional guest care.

Key Responsibilities

• Welcoming guests with genuine warmth and professionalism, ensuring every visit starts on a positive note.
• Managing reservations, walk‑ins, and seating plans to keep service flowing smoothly.
• Communicating effectively with the service and kitchen teams to coordinate guest needs and special requests.
• Maintaining a clean, organized, and inviting host desk and entrance area.
• Assisting guests with inquiries, menu highlights, and directions within the restaurant.
• Handling ad‑hoc duties to support the team and ensure an outstanding dining experience.

Requirements

• Previous experience in a hostess, customer service, or hospitality role is an advantage.
• Excellent communication skills – warm, polished, and approachable.
• Fluency in Russian is a plus; English proficiency is essential.
• Strong organizational skills and the ability to remain calm in a fast‑paced environment.
• Flexibility to work evenings, weekends, and holidays.
• A professional appearance and a genuine passion for hospitality.
• Compliance with local laws related to hospitality service and minimum working age requirements.

What we can offer

We give our people everything they need to succeed. From a competitive salary that rewards your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and become part of our ever‑growing global family.