Hostess

Azadea Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hospitality organization in Dubai is seeking a candidate to manage dining reservations and support customer service. The role requires greeting customers, ensuring cleanliness at serving stations, and directing waitstaff for quality service. Candidates should have a High School Degree and at least one year of experience in a similar position, along with strong communication skills and fluency in English. This position offers an engaging work environment with a focus on teamwork.

Qualifications

• One year of experience in a similar role.

Responsibilities

• Schedules dining reservations and arranges parties or special services for diners.
• Greet arriving customers with a friendly approach and seat them.
• Support in inspecting serving stations for cleanliness.
• Direct waiters/waitresses to ensure customers receive quality service.
• Prepare the workstation and maintain an organized reservation book.

Skills

Fluency in English

Communication Skills

Customer Focus

Teamwork

Change and Adaptability

Commercial Understanding

Initiative

Education

High School Degree

Job description

Responsibilities

• Schedules dining reservations and arranges parties or special services for diners and informs the Manager for him to coordinate the needed preparations
• Greet arriving customers with a friendly and welcoming approach, seat them and provide menus as they wait for the waiter/waitress to serve them
• Provide support in inspecting the serving stations in the dining area to ensure neatness and cleanliness
• Direct and instruct waiters/waitresses on customer needs to ensure customers receive fast and quality service from the moment they arrive
• Prepare the workstation, maintain an organized reservation book and always make sure the menus are wiped down, free of spots or stains, and complete

Qualifications

• High School Degree
• One year of experience in a similar role
• Fluency in English
• Change and Adaptability: level 1
• Commercial Understanding: level 1
• Communication Skills: level 2
• Customer Focus: level 1
• Initiative: level 2
• Teamwork: level 2