Healthcare Assistant

GluCare; Dubai; On-site; AED 30,000 - 45,000; Full time

Job summary

A leading healthcare clinic in Dubai is looking for a compassionate Healthcare Assistant to enhance patient care through direct interactions and data collection. The role involves conducting health-related questionnaires and working closely with clinical staff to ensure accurate patient data management. Candidates should possess a high school diploma, relevant healthcare certificates, and have strong communication skills. Experience in a healthcare setting is preferred, and fluency in English is essential for this patient-facing role.

Qualifications

• High school diploma is required.
• Healthcare Assistant certificate and/or KHDA is required.
• Previous experience in healthcare settings preferred.

Responsibilities

• Conduct face-to-face interviews with patients.
• Accurately record patient responses in the EHR system.
• Work closely with clinical staff to ensure data is available.

Skills

Communication skills

Attention to detail

Ability to interact empathetically

Basic computer skills

Education

High school diploma or equivalent

Healthcare Assistant certificate and/or KHDA

Nursing Assistant certificate

Job description

Description

About GluCare

GluCare is a leading healthcare clinic that specializes in comprehensive diabetes care. Our mission is to improve the lives of people living with diabetes through innovative technology and compassionate care. We leverage the latest advancements in wearables loT devices machine learning and artificial intelligence to empower our clinicians and provide personalized and data-driven coaching to our patients.

Job Overview

We are looking for a dedicated and compassionate individual who is eager to contribute to patient care through meaningful interaction and data collection.

You will be a detail-oriented Healthcare Assistant to join our healthcare team. In this role you will play a vital part in enhancing patient care by conducting health-related questionnaires with patients collecting essential data to support our clinical staff and contributing to the overall patient experience.

Key Responsibilities

Patient Interaction

• Conduct face-to-face interviews with patients to complete health-related questionnaires.
• Ask patients a series of pre-determined questions related to their health lifestyle and medical history.
• Ensure that patients understand the purpose of the questionnaire and answer questions with accuracy and honesty.

Data Collection and Recording

• Accurately record patient responses in the electronic health records (EHR) system or designated database.
• Maintain confidentiality and protect patient information in accordance with HIPAA and clinic policies.
• Ensure all required questions are asked and that the data collected is complete and accurate.

Collaboration with Clinical Staff

• Work closely with nurses physicians and other healthcare providers to ensure that the data collected is available for patient care planning.
• Identify and report any immediate health concerns that arise during the questionnaire process to the appropriate medical personnel.
• Assist in the preparation and distribution of questionnaires and educational materials to patients.

Administrative Support

• Provide support in other areas of the clinic or hospital as required by nursing staff.

Understands follows and supports all hospital infection control programs

Requirements

High school diploma or equivalent required.

• Healthcare Assistant certificate and/or KHDA
• Nursing Assistant certificate a plus
• Previous experience in a healthcare setting particularly in patient-facing roles is preferred. Experience with electronic health records (EHR) systems is a plus.
• Strong communication skills with the ability to interact empathetically with patients. Fluent English is a must
• Attention to detail and accuracy in data collection and recording. Ability to work independently and as part of a healthcare team. Basic computer skills and familiarity with healthcare documentation