Head Waiter: Service Leader & Guest Experience

Al Jaddaf Rotana Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel in Dubai is seeking a dynamic Head Waiter/Head Waitress to provide exceptional service to guests. You will ensure that dining experiences are memorable by managing a team, training staff, and overseeing restaurant operations. Ideal candidates will have a diploma in hospitality, excellent communication skills, and at least two years of experience in a similar role. This role requires a proactive individual with strong customer focus and teamwork abilities.

Qualifications

• Maximum of two years of experience in a similar role.
• Fluency in written and spoken English is required.
• Previous experience in leadership and supervisory roles is a plus.

Responsibilities

• Provide professional service to guests to ensure a memorable dining experience.
• Conduct training sessions with the assigned team.
• Monitor duty schedules for the team.
• Ensure proper appearance and grooming of employees.
• Maintain a friendly relationship with the outlet patrons.

Skills

Effective Communication

Customer Focus

Teamwork

Adaptability

Education

Diploma / degree in hospitality

Tools

Micros

Job description

A prestigious hotel in Dubai is seeking a dynamic Head Waiter/Head Waitress to provide exceptional service to guests. You will ensure that dining experiences are memorable by managing a team, training staff, and overseeing restaurant operations. Ideal candidates will have a diploma in hospitality, excellent communication skills, and at least two years of experience in a similar role. This role requires a proactive individual with strong customer focus and teamwork abilities.