Head of Operations

Amaya Earth; Dubai; Remote; AED 293,000 - 441,000; Full time

Job summary

A pioneering e-commerce beauty brand is seeking a Head of Operations to manage logistics, inventory, and market strategy. Ideal candidates will have D2C experience in the beauty/wellness sector, proven leadership in start-up environments, and expertise in supply chain management. This role is crucial for scaling operations globally and requires strong analytical and decision-making skills, along with familiarity with platforms like Shopify.

Qualifications

• Proven experience leading operations for a D2C or e-commerce beauty/wellness brand.
• Track record of successfully setting up operations for a start-up or early-stage brand.
• Expertise in supply chain, inventory planning, and cost optimization.

Responsibilities

• Own end-to-end operations including supply chain and inventory management.
• Build and manage relationships with 3PL partners and suppliers.
• Develop SOPs and process automation to drive operational efficiency.

Skills

Supply chain management

Inventory planning

Analytical skills

Leadership

Problem-solving

Vendor management

Tools

Shopify

3PL management

Job description

Head of Operations – E-commerce (Beauty & Wellness)

Location: Remote (Preferred: India)

Type: Full-Time

About the Role

Ready to build the next big thing in holistic beauty? We’re looking for a strategic operator who can turn our vision into reality and scale a brand from zero to global.

We are building a holistic beauty and wellness e-commerce brand from the ground up, and we’re looking for an experienced Head of Operations to join us on this exciting journey. This role is perfect for someone who thrives in start-up environments, understands the D2C beauty/wellness space, and can take ownership of everything from logistics and fulfilment to market strategy and global scaling.

Success in this role means:

• Seamlessly launching and scaling our operations
• Establishing efficient supply chain and logistics systems
• Building processes that enable us to grow from a start-up to a globally recognized brand

This position is critical to the foundation and future of our company—you will work directly with the founder to create and execute operational strategies that set the business up for long-term success.

Responsibilities

• Own end-to-end operations including supply chain, inventory management, and order fulfillment.
• Build and manage relationships with 3PL partners, suppliers, and vendors to ensure smooth operations and timely deliveries.
• Set up pricing, shipping, and logistics strategies to optimize cost and customer experience.
• Develop SOPs and process automation to drive operational efficiency.
• Oversee Shopify (or similar platforms) for inventory syncing, order management, and integration with fulfillment partners.
• Analyze operational metrics and continuously improve processes for scale and profitability.
• Collaborate with marketing and product teams to ensure operational readiness for campaigns and new launches.
• Lead global expansion planning for logistics and compliance as the brand scales internationally.

Qualifications

• Proven experience leading operations for a D2C or e-commerce beauty/wellness brand in India (experience with companies like Kapiva, OZiva, Kama Ayurveda, Juicy Chemistry, Plum Goodness, The Moms Co, Conscious Chemist, Minimalist is a strong plus).
• Track record of successfully setting up operations for a start-up or early-stage brand.
• Expertise in supply chain, inventory planning, 3PL management, and cost optimization.
• Strong understanding of process automation, SOP creation, and vendor management.
• Tech-savvy with hands-on experience using Shopify or similar platforms.
• Exceptional analytical, problem-solving, and leadership skills.
• Ability to work independently, make strategic decisions, and adapt in a fast-paced start-up environment.
• Bonus: Experience in holistic or clean beauty brands.

If you’re passionate about building something extraordinary from the ground up and have the expertise to turn a vision into a seamless operational reality, we want to hear from you!

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