Head Barista

Minor International; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A luxury hospitality group is seeking a Head Barista in Abu Dhabi. This role focuses on leading a team to deliver outstanding service, overseeing inventory, and ensuring quality in beverage preparation. Candidates must have at least 1 year of experience in a similar position and a passion for excellent service. This is a full-time position with responsibilities in team management, customer service, and operational efficiency.

Qualifications

• Previous experience in a similar position for at least 1 year.
• Luxury hotel experience is a must.
• Passion for excellent service.

Responsibilities

• Lead and motivate a team of baristas to deliver outstanding customer service.
• Schedule shifts and manage staffing levels to ensure efficient operations.
• Oversee inventory levels and order supplies in a timely manner.
• Maintain cleanliness and organization of the coffee bar.

Skills

Customer service

Team leadership

Coffee preparation

Inventory management

Communication

Education

High School diploma

Job description

Overview

As a Head Barista you will promote coffee consumption of the resort by storytelling upselling and by monitoring the beverage service.

All members of the Food & Beverage Department are responsible for ensuring that visitors to the hotel are delighted by the quality creativity and variety of our food and beverage offerings in every area of the hotel and that F&B is regarded as a strong point of differentiation for the hotel in its local market.

At Anantara we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all.

Key Duties and Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business their guests and their colleagues. Within this the key responsibilities for this position are:

Leadership and Team Management

• Lead and motivate a team of baristas to deliver outstanding customer service.
• Train new employees on barista skills coffee preparation and customer interaction.
• Schedule shifts and manage staffing levels to ensure efficient operations.

Customer Service

• Provide a welcoming and friendly environment for customers.
• Address customer concerns and resolve any service issues promptly and professionally.
• Promote loyalty programs and special offers to enhance customer satisfaction and retention.

Inventory and Supply Management

• Oversee inventory levels and order supplies in a timely manner maintaining adequate stock of coffee beans milk syrups and other ingredients.
• Coordinate with suppliers to ensure timely deliveries and competitive pricing for all coffee-related products.

Operational Efficiency

• Maintain cleanliness and organization of the coffee bar including equipment serving area and seating areas.
• Implement and enforce health and safety standards including food safety protocols and cleanliness regulations.

Promotions and Marketing

• Collaborate with the management team to develop and implement marketing strategies to drive customer traffic and increase sales.
• Create innovative promotions and events to attract new customers and engage with the local community.

Qualifications

• High School diploma
• Previous experience in same position for at least 1 year.
• Luxury hotel experience is a must
• Passion for excellent service
• Excellent team player and great communication skills
• Ensure that all beverages are prepared to the highest standards following recipes and quality guidelines.
• Monitor coffee bean freshness and maintain equipment for optimal coffee extraction.
• Implement quality control measures to consistently deliver premium coffee products.

Additional Information

Relocate to remote area

Remote Work

No

Employment Type

Full-time