Guest Services Front Desk Clerk – Check-in & Upsell Pro

Hilton Worldwide, Inc.; Dubai; On-site; AED 45,000 - 60,000; Full time

Job summary

A leading hospitality company in Dubai seeks a Front Office Clerk to provide exceptional reception services for guests. The ideal candidate will have a high school diploma and experience in customer service, with strong communication skills and a positive attitude. Responsibilities include assisting guests from check-in to check-out, ensuring efficient operations, and maximizing room occupancy. The role requires team collaboration, IT proficiency, and adherence to hotel policies. Join us to create remarkable hospitality experiences every day.

Qualifications

• Previous experience in a customer-focused industry.
• Positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.

Responsibilities

• Provide reception services for guests from check-in to check-out.
• Ensure efficient reception experience, including check in/out.
• Maximize room occupancy using up-selling techniques.

Skills

Customer service skills

Communication skills

IT proficiency

Teamwork

Positive attitude

Education

High school certificate or equivalent

Job description

A leading hospitality company in Dubai seeks a Front Office Clerk to provide exceptional reception services for guests. The ideal candidate will have a high school diploma and experience in customer service, with strong communication skills and a positive attitude. Responsibilities include assisting guests from check-in to check-out, ensuring efficient operations, and maximizing room occupancy. The role requires team collaboration, IT proficiency, and adherence to hotel policies. Join us to create remarkable hospitality experiences every day.