Guest Experience Supervisor - Front Desk & Concierge

AccorHotels Middle East; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Abu Dhabi is looking for a dedicated individual to assist guests with inquiries and maintain relationships with service providers. The ideal candidate will have a Diploma in Tourism or Hospitality Management and at least 1 year of relevant experience. Proficiency in English is essential, and additional language skills are advantageous. Join us to grow in a diverse and inclusive environment that values your contributions and insights.

Qualifications

• Minimum 1 year of relevant experience in hospitality.
• Proficiency in English required; other languages are a plus.

Responsibilities

• Assist guests with inquiries both hotel and non-hotel related.
• Attend shift briefings for operational awareness.
• Maintain relationships with local service providers.

Skills

Excellent communication skills

Customer service orientation

Multilingual abilities

Education

Diploma in Tourism / Hospitality Management

Job description

A leading hospitality company in Abu Dhabi is looking for a dedicated individual to assist guests with inquiries and maintain relationships with service providers. The ideal candidate will have a Diploma in Tourism or Hospitality Management and at least 1 year of relevant experience. Proficiency in English is essential, and additional language skills are advantageous. Join us to grow in a diverse and inclusive environment that values your contributions and insights.