Guest Experience Host - Reservations & Front Desk

Hyatt Centric Jumeirah Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A vibrant lifestyle hotel is seeking a friendly Hostess to join the Food & Beverage team. The Hostess plays a vital role in creating positive dining experiences by warmly greeting guests, managing reservations, and ensuring smooth front-of-house operations. Candidates should have previous experience in hospitality, excellent communication skills, and a strong customer service mindset. The role requires flexibility in working hours and a professional appearance.

Qualifications

• Previous experience as a Hostess or in a guest-facing role within hospitality or F&B.
• Strong attention to detail and professional appearance.

Responsibilities

• Greet guests in a warm, professional manner.
• Manage reservations and table allocations efficiently.
• Handle guest feedback or concerns promptly.

Skills

Excellent communication and interpersonal skills

Customer service mindset

Ability to work flexible shifts

Fluency in English

Job description

A vibrant lifestyle hotel is seeking a friendly Hostess to join the Food & Beverage team. The Hostess plays a vital role in creating positive dining experiences by warmly greeting guests, managing reservations, and ensuring smooth front-of-house operations. Candidates should have previous experience in hospitality, excellent communication skills, and a strong customer service mindset. The role requires flexibility in working hours and a professional appearance.