Guest Experience Front Desk Specialist

IIQAF; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality company in Dubai is seeking a highly organized Receptionist to manage front desk operations. The role involves greeting guests, handling inquiries, and providing information about services and local attractions. The ideal candidate will have strong communication skills, experience in customer service, and be able to multitask effectively in a fast-paced environment. Join our dynamic team to enhance guest experiences.

Qualifications

• Proven experience as a receptionist or in a similar customer-facing role.
• Ability to multitask effectively in a fast-paced environment.
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet and welcome guests promptly and professionally.
• Manage front desk operations, including check-ins and check-outs.
• Handle guest inquiries, requests, and complaints with a positive attitude.

Skills

Strong verbal communication

Customer service orientation

Multitasking

Attention to detail

Education

High school diploma or equivalent

Additional education in hospitality

Tools

Hotel management software

Microsoft Office Suite

Job description

A hospitality company in Dubai is seeking a highly organized Receptionist to manage front desk operations. The role involves greeting guests, handling inquiries, and providing information about services and local attractions. The ideal candidate will have strong communication skills, experience in customer service, and be able to multitask effectively in a fast-paced environment. Join our dynamic team to enhance guest experiences.