Guest Experience & F&B Operations Leader

Aloft; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A contemporary hotel brand in Dubai seeks a Dining Operations Supervisor to oversee daily restaurant functions, maintain service standards, and ensure outstanding guest experiences. The ideal candidate should have leadership experience within the food and beverage industry, excellent communication skills, and a passion for customer service. This role involves training staff, optimizing operations, and fostering a positive atmosphere for guests and employees alike. Join a dynamic team where creativity and excellence are celebrated.

Benefits

Employee discounts

Training and development opportunities

Inclusive work environment

Qualifications

• Minimum 4 years experience in food and beverage or related areas.
• Demonstrated leadership and service standards management.

Responsibilities

• Supervises daily restaurant operations and staff.
• Maintains service and sanitation standards in all areas.
• Provides exceptional customer service and manages guest relations.

Skills

Leadership

Communication skills

Customer service

Problem-solving

Education

High school diploma or GED

2-year degree in Food Service Management or related field

Job description

A contemporary hotel brand in Dubai seeks a Dining Operations Supervisor to oversee daily restaurant functions, maintain service standards, and ensure outstanding guest experiences. The ideal candidate should have leadership experience within the food and beverage industry, excellent communication skills, and a passion for customer service. This role involves training staff, optimizing operations, and fostering a positive atmosphere for guests and employees alike. Join a dynamic team where creativity and excellence are celebrated.