Guest Experience Concierge & Connect Agent

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hotel chain in Dubai seeks a Guest Experience Expert to deliver outstanding services throughout guests' stays. This role emphasizes creating memorable experiences, processing guest requests, and ensuring professional communication. Candidates should have a high school diploma, and experience is not required. Strong interpersonal skills and an ability to uphold company standards are essential. The position involves active engagement in various tasks to ensure guest satisfaction and comfort.

Qualifications

• Ability to create a memorable guest experience.
• Ability to follow company policies and maintain confidentiality.
• Strong communication and personal appearance skills.

Responsibilities

• Deliver a wide range of services to guests.
• Process operational needs and address guest requests.
• Ensure transactions enhance the guest experience.

Education

High school diploma or G.E.D. equivalent

Job description

A global hotel chain in Dubai seeks a Guest Experience Expert to deliver outstanding services throughout guests' stays. This role emphasizes creating memorable experiences, processing guest requests, and ensuring professional communication. Candidates should have a high school diploma, and experience is not required. Strong interpersonal skills and an ability to uphold company standards are essential. The position involves active engagement in various tasks to ensure guest satisfaction and comfort.