Guest Experience Concierge

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a dedicated team member who will provide exceptional guest services in a vibrant hotel environment. You will respond to guest inquiries, ensure their stay exceeds expectations, and maintain high service standards. The ideal candidate will have 1-2 years of experience in a similar role at a 5-star hotel, fluency in English, and strong attention to detail. This full-time position promises growth opportunities in a diverse and inclusive workplace.

Qualifications

• Minimum 1-2 years experience in a similar role in a 5-star hotel.
• Fluency in English both written and verbal communication skills.
• Additional language is an advantage.
• Energy and enthusiasm with an eye for detail.

Responsibilities

• Provide friendly service to guests and respond to requests.
• Resolve guest complaints and liaise with relevant departments.
• Assist with check-in and check-out procedures.

Skills

Fluency in English

Customer service skills

Attention to detail

Initiative

Tools

Opera software

Job description

A leading hospitality company in Dubai is seeking a dedicated team member who will provide exceptional guest services in a vibrant hotel environment. You will respond to guest inquiries, ensure their stay exceeds expectations, and maintain high service standards. The ideal candidate will have 1-2 years of experience in a similar role at a 5-star hotel, fluency in English, and strong attention to detail. This full-time position promises growth opportunities in a diverse and inclusive workplace.