Guest Experience Concierge

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading hospitality provider in Dubai is seeking individuals to provide exceptional guest services. Responsibilities include responding to guest requests, providing information on amenities, and ensuring guest safety and satisfaction. The ideal candidate should have a high school diploma or equivalent and demonstrate strong communication skills. This role is vital in maintaining the quality and reputation of the establishment while ensuring a welcoming environment for all guests.

Qualifications

• Respond to guest requests for special arrangements or services.
• Gather, summarize, and provide information to guests about the property and surrounding area.
• Monitor club lounge for seating availability and safety of guests.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Report accidents, injuries, and unsafe work conditions to manager.
• Develop and maintain positive working relationships with other employees.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality provider in Dubai is seeking individuals to provide exceptional guest services. Responsibilities include responding to guest requests, providing information on amenities, and ensuring guest safety and satisfaction. The ideal candidate should have a high school diploma or equivalent and demonstrate strong communication skills. This role is vital in maintaining the quality and reputation of the establishment while ensuring a welcoming environment for all guests.