Guest Experience Concierge

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel group in Dubai is looking for a front desk associate responsible for processing guest check-ins and check-outs, managing room assignments, and ensuring guest satisfaction. Candidates should have a high school diploma, with no prior experience required. Responsibilities include coordinating with housekeeping, handling financial transactions accurately, and providing information to guests. The role requires excellent communication skills, the ability to work in a fast-paced environment, and a commitment to exceptional service.

Qualifications

• Ability to process guest check-ins and check-outs efficiently.
• Strong communication skills to interact positively with guests.
• Basic numerical skills for handling cash and payments.

Responsibilities

• Process all guest check-ins and check-outs.
• Coordinate with housekeeping to ensure room statuses are updated.
• Maintain confidentiality of guest information and handle complaints.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel group in Dubai is looking for a front desk associate responsible for processing guest check-ins and check-outs, managing room assignments, and ensuring guest satisfaction. Candidates should have a high school diploma, with no prior experience required. Responsibilities include coordinating with housekeeping, handling financial transactions accurately, and providing information to guests. The role requires excellent communication skills, the ability to work in a fast-paced environment, and a commitment to exceptional service.