Guest Experience Champion

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hotel chain in Dubai seeks a Guest Experience Expert to enhance guest experiences during their stay. This role involves delivering exceptional service, attending to operational needs, and maintaining professionalism. No prior experience is required, but candidates should have a high school diploma or equivalent. This position requires active engagement and adherence to quality standards, making each guest interaction memorable.

Qualifications

• Ability to follow company policies and procedures.
• Maintaining confidentiality and protecting company assets.
• Professional personal appearance and communications.

Responsibilities

• Deliver a wide range of services to guide guests during their stay.
• Be proactive in addressing guest requests and processing operational needs.
• Ensure transactions feel part of the guest experience.

Education

High school diploma or G.E.D. equivalent

Job description

A leading global hotel chain in Dubai seeks a Guest Experience Expert to enhance guest experiences during their stay. This role involves delivering exceptional service, attending to operational needs, and maintaining professionalism. No prior experience is required, but candidates should have a high school diploma or equivalent. This position requires active engagement and adherence to quality standards, making each guest interaction memorable.