Growth-Oriented Insurance Telemarketer (Inbound/Outbound)

Cigna; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading insurance company in Dubai is seeking a Telemarketing Trainee Associate to handle customer inquiries and generate sales. The ideal candidate will have a customer-focused mindset, excellent communication skills, and 1-2 years’ experience in telemarketing or related fields. This entry-level position offers the opportunity to grow within the company while meeting daily sales targets and adhering to regulatory requirements.

Qualifications

• 1-2 years’ experience in health industry, insurance background or outbound sales background.
• Proven track record in telemarketing insurance sales inbound and outbound, ideally in an advised sales process.

Responsibilities

• Handle incoming queries from web-based customers to meet their needs.
• Generate sales through outbound calls to leads generated via the web-site.
• Respond to all customer inbound & Internet enquiries relating to eligibility and policy terms.
• Achieve sales targets pre-determined by management.
• Adhere to regulatory targets within our territorial limits.

Skills

Strong customer focus with ability to identify and solve problems

Excellent interpersonal skills

Good verbal and written communication

Ability to exercise judgement

Ability to organise, prioritise and manage workflow

Ability to work well in a team environment

Basic system navigation and Microsoft application skills

Good keyboard skills

Regulatory awareness

Proven track record in telemarketing insurance sales

Job description

A leading insurance company in Dubai is seeking a Telemarketing Trainee Associate to handle customer inquiries and generate sales. The ideal candidate will have a customer-focused mindset, excellent communication skills, and 1-2 years’ experience in telemarketing or related fields. This entry-level position offers the opportunity to grow within the company while meeting daily sales targets and adhering to regulatory requirements.