Global Student Support & Case Manager

Mind Base Education; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

An educational institution in the UAE is seeking a Student Affairs Partner to serve as the primary liaison for student inquiries. You will manage communications and maintain student data to ensure a smooth academic experience for students. The ideal candidate will possess 2-4 years of experience in student services and strong interpersonal and communication skills. This role offers a unique opportunity to impact student success in a collaborative environment.

Qualifications

• 2–4 years of experience in student services or a related field.
• Strong interpersonal and communication skills with the ability to interact effectively with students and staff.

Responsibilities

• Serve as the primary liaison for student-related inquiries and provide timely, accurate information.
• Manage communications to students and stakeholders to support a smooth student experience.
• Support students through their academic journey, including access to resources and services as needed.
• Maintain student data and records in accordance with applicable policies and standards.

Skills

Interpersonal skills

Communication skills

Job description

Overview

An educational institution located in the UAE is seeking a Student Affairs Partner to act as the primary liaison for student-related inquiries and ensure a streamlined student experience. The ideal candidate will manage communications, maintain student data, and support students through their academic journey.

Responsibilities

• Serve as the primary liaison for student-related inquiries and provide timely, accurate information to students.
• Manage communications to students and stakeholders to support a smooth student experience.
• Support students through their academic journey, including access to resources and services as needed.
• Maintain student data and records in accordance with applicable policies and standards.

Qualifications

• 2–4 years of experience in student services or a related field.
• Strong interpersonal and communication skills with the ability to interact effectively with students and staff.