Gaming IT Support Technician

YOSH; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading gaming technology company based in Abu Dhabi is seeking a Gaming IT Support Technician to join their team. In this role, you will support and maintain the gaming infrastructure, troubleshoot hardware and software issues, and ensure high-performance systems for an immersive gaming experience. A strong understanding of building and modifying PCs is essential, along with the ability to monitor and resolve network issues. Knowledge of drones is a plus.

Qualifications

• Proficient in installing and configuring gaming PCs, consoles, and VR systems.
• Ability to diagnose and troubleshoot hardware and software issues.
• Experience in maintaining gaming servers and network infrastructure.

Responsibilities

• Install, configure and maintain gaming PCs, consoles, and VR systems.
• Diagnose and troubleshoot hardware and software issues.
• Ensure systems are updated with the latest firmware and security patches.
• Monitor system performance and resolve network issues affecting gameplay.
• Maintain local and cloud-based gaming servers.
• Document technical procedures and maintenance logs.

Skills

Troubleshooting hardware issues

Troubleshooting software issues

Maintaining high-performance gaming systems

Knowledge of building and modifying PCs

Network performance monitoring

Knowledge of gaming consoles and VR systems

Job description

Immediate start - Filipino National Preferred

Job Summary:

We are seeking a skilled and enthusiastic Gaming IT Support Technician to support and maintain the technology infrastructure of our gaming environment. This role involves troubleshooting hardware and software issues maintaining high-performance gaming systems and ensuring a seamless and immersive gaming experience for users. You will be an integral part of the IT team working closely with the Client and IT teams to support gaming hardware networks peripherals and software.

Knowlege of and working with drones would be a distinct advantage.

Key Responsibilities:

Knowlege of building and modifying PCS is essential to this role

Install configure and maintain gaming PCs consoles VR systems and related peripherals.

Diagnose and troubleshoot hardware and software issues in gaming systems and related IT infrastructure.

Ensure all systems are updated with the latest firmware drivers patches and security updates.

Monitor system performance and resolve network issues (latency connectivity etc.) affecting gameplay.

Maintain gaming servers including local LAN servers and cloud-based hosting environments.

Perform routine maintenance testing and performance optimization of gaming equipment.

Document technical procedures maintenance logs and asset inventories.