Front Office Assistant Manager - Guest Services Lead

Hyatt Hotels Corporation; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading international hospitality company is seeking an Assistant Manager for the Front Office at Park Hyatt Abu Dhabi. This role involves overseeing daily front office operations, ensuring high guest satisfaction, and supervising staff. The ideal candidate has a degree in Hospitality Management, 2–3 years of front office experience, and strong leadership skills. Multilingual abilities and experience in luxury hotels are preferred. This position is full-time and located in Abu Dhabi.

Qualifications

• Minimum 2–3 years of experience in Front Office, with at least 1 year in a supervisory or assistant managerial role.
• Flexibility to work in shifts, including weekends and holidays.
• Experience working in a luxury or five-star hotel environment.

Responsibilities

• Assist in managing day-to-day operations of the front office.
• Supervise front desk team members and resolve guest issues.
• Monitor room inventory and coordinate with housekeeping.

Skills

Leadership skills

Communication skills

Interpersonal skills

Problem-solving abilities

Multilingual abilities

Education

Diploma or degree in Hospitality Management

Tools

Property Management Systems

Opera

Job description

A leading international hospitality company is seeking an Assistant Manager for the Front Office at Park Hyatt Abu Dhabi. This role involves overseeing daily front office operations, ensuring high guest satisfaction, and supervising staff. The ideal candidate has a degree in Hospitality Management, 2–3 years of front office experience, and strong leadership skills. Multilingual abilities and experience in luxury hotels are preferred. This position is full-time and located in Abu Dhabi.