Front Office Agent - Part Time

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking a Guest Experience Expert. This role focuses on delivering exceptional service throughout the guest's stay, processing operational needs, and addressing guest requests. Ideal candidates should have a high school diploma and a professional approach to work. No previous experience is required, making it a great opportunity for new entrants into the hospitality industry.

Qualifications

• No related work experience required.
• No supervisory experience necessary.
• Unclear Seniority.

Responsibilities

• Deliver a memorable guest experience throughout their stay.
• Process operational needs and address guest requests.
• Maintain professional appearance and follow policies.

Education

High school diploma or G.E.D. equivalent

Job description

Overview

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit or walk for an extended time) and taking a hands-on approach to work (move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

Preferred Qualifications

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Required Experience: Unclear Seniority

Equal Opportunity Statement: At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.