Food Services Supervisor - Positano Italian

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Manager to ensure staff teamwork and optimal guest service. Responsibilities include maintaining standards, organizing storage, monitoring dining operations, and assisting in hiring and training. The ideal candidate has at least 2 years of related experience and 1 year in a supervisory role. This position provides the opportunity to work in a dynamic environment committed to excellence.

Qualifications

• High school diploma or GED equivalent.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff work together to provide optimum service.
• Inspect staff grooming and attire.
• Complete opening and closing duties.
• Monitor dining rooms for seating availability and guest well-being.
• Complete work orders for maintenance repairs.

Job description

Overview

Position duties include ensuring staff teamwork and optimum guest service, maintaining grooming and attire standards, completing opening/closing duties, organizing storage, performing inventories, monitoring dining room operations, and initiating maintenance work orders as needed.

Responsibilities

• Ensure staff work together as a team to provide optimum service and meet guest needs.
• Inspect staff grooming and attire and rectify deficiencies.
• Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and securing premises.
• Inspect storage areas for organization, use of FIFO, and cleanliness.
• Complete scheduled inventories and stock and requisition necessary supplies.
• Monitor dining rooms for seating availability, service, safety, and guest well‑being.
• Complete work orders for maintenance repairs.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model and primary contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe conditions; complete safety training and certifications.
• Maintain clean and professional uniform and personal appearance; protect proprietary information and company assets.
• Welcome and acknowledge guests per company standards; anticipate and address service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships; support team goals; listen and respond appropriately to colleagues’ concerns.
• Ensure adherence to quality expectations and standards; identify, develop, and implement ways to improve efficiency, productivity, quality, safety, or cost savings.
• Read and visually verify information in various formats; visually inspect tools, equipment, or machines for defects.
• Stand, sit, or walk for extended periods; move, lift, carry, push, or pull objects up to 50 pounds without assistance; use fine motor skills and hand‑eye coordination; maneuver through narrow or elevated spaces; navigate stairs or ramps; reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable duties as requested by Supervisors.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Required Experience: Manager

Equal Opportunity Employer statement: At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.