Food & Drinks Guest Relations Specialist

Hilton Worldwide, Inc.; Ras al-Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company is seeking a Food & Drink Guest Relations professional at their Ras Al Khaimah location. The role involves managing guest queries, demonstrating excellent communication skills, and providing high levels of customer service. Successful candidates will have relevant experience, a degree, and knowledge of food hygiene regulations. Join a dedicated team to enhance exceptional guest experiences in a vibrant hospitality environment.

Qualifications

• Experience in Food and Drink department and/or industry.
• Previous experience of cash handling.
• Knowledge of Food Hygiene Regulations.

Responsibilities

• Manage guest queries in a friendly and efficient manner.
• Ensure knowledge of menu and all products.
• Practice Hilton Grooming standards.

Skills

Good communication skills (Oral and Written)

Committed to delivering high levels of customer service

Flexibility to respond to different work situations

Ability to work on your own or in teams

Education

Degree in relevant area

Job description

A global hospitality company is seeking a Food & Drink Guest Relations professional at their Ras Al Khaimah location. The role involves managing guest queries, demonstrating excellent communication skills, and providing high levels of customer service. Successful candidates will have relevant experience, a degree, and knowledge of food hygiene regulations. Join a dedicated team to enhance exceptional guest experiences in a vibrant hospitality environment.