Field Supervisor - Waste Management

Hill International; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading consulting firm in Abu Dhabi is seeking a qualified Field Inspector. The role involves monitoring service providers to ensure compliance with contract standards, conducting inspections, and ensuring customer satisfaction. Candidates should have a diploma in Engineering, at least 3 years of experience in waste management, and excellent communication skills. A valid UAE driving license is also required. This position offers an opportunity to work in a dynamic environment with a focus on service delivery.

Qualifications

• Minimum 3 years professional experience in waste management.
• Experience in facility management or operational services is an added advantage.

Responsibilities

• Ensure service providers provide adequate equipment and that it is in good condition.
• Conduct pre-event inspections of all rooms and public areas.
• Monitor service providers to ensure quality of end-user satisfaction.
• Track expenses and ensure cost-effective service delivery.

Skills

Excellent communication skills

Valid UAE driving license

Education

Diploma in Engineering or equivalent

Job description

Hill International with more than 3200 professionals in 100 offices worldwide provides program management, project management, construction management and other consulting services to clients in a variety of market sectors. Hill has participated in over 10000 project assignments with a total construction value of more than $600 billion. We are the 4th largest project and construction management firm in the U.S. as featured in Building Design Construction magazine. We are also ranked the 6th largest overall U.S. construction management firm by Engineering NewsRecord magazine. For more information on Hill please visit our website at .

Field Inspector is responsible to provide an inspection regime to monitor and audit activities for compliance to the soft services contract SLA/KPI requirements as well as guidance to achieve the required standards.

General Description of Role and Responsibilities

• Ensuring the service providers are providing adequate equipment and that it is in good condition
• Overseeing correct storage and safekeeping of the service providers equipment.
• Ensuring Service Providers manpower is competent and wearing proper safety gear and uniform.
• Monitoring the service providers team members to ensure the highest degree of end‑user satisfaction.
• Conduct pre‑event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening.
• Ensuring service providers are upholding the highest standards of cleanliness, safety and conduct.
• Manage the daily activities of the service providers to include appropriate street sweeping and cleaning of all districts.
• Investigate complaints regarding cleaning service and equipment and take corrective action.
• Develop and implement service delivery standards and ensure compliance.
• Monitor and evaluate the performance of service providers and contractors.
• Ensure high levels of customer satisfaction by addressing concerns and feedback promptly.
• Serve as the primary point of contact for soft services related issues.
• Track expenses and ensure cost‑effective service delivery without compromising quality.
• Conduct regular performance reviews and audits of vendors.
• Ensure compliance with health and safety regulations.
• Identify areas for improvement and implement changes to enhance service delivery.
• Utilize technology and innovative solutions to optimize soft services.

Qualifications Experience Knowledge and Skills

• Diploma in Engineering or equivalent.
• Minimum 3 years professional experience in waste management.
• Experience in facility management or operational services is an added advantage.
• Excellent communication skills.
• Has valid UAE driving license.