Field Engineer - Security Tech & Client Liaison

Genetec; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading technology firm is seeking a Field Engineer to provide technical support and system deployment to customers in Dubai. The ideal candidate will hold a degree in Computer Sciences or Electrical Engineering and possess strong troubleshooting skills across various Windows environments. The role requires excellent communication in both Arabic and English, with the capacity to travel 30/40% of the time. This position offers opportunities for professional growth in a diverse international setting.

Benefits

Diverse work environment

Opportunities for professional development

Creative and innovative culture

Qualifications

• Degree in Computer Sciences, Electrical Engineering, or equivalent experience.
• Excellent knowledge of networking principles and IP protocols.
• Strong analytical skills and a desire to learn.
• Strong team player with self-management skills.
• Capacity to travel 30/40% of the time.

Responsibilities

• Provide technical support and system deployment.
• Act as the primary technical contact for key projects.
• Document issues in the trouble ticket system.
• Ensure timely resolution of customer issues.
• Provide strategic advice on software implementation.

Skills

Customer service

Technical support

Project management

Networking principles

Troubleshooting skills

Communication in Arabic

Communication in English

Education

Degree in Computer Sciences or Electrical Engineering

Tools

CCTV systems

Access control systems

Licensing plate recognition systems

Windows operating systems

MCSE

CCNA

SQL Server

VMware

C#

PowerShell

Job description

A leading technology firm is seeking a Field Engineer to provide technical support and system deployment to customers in Dubai. The ideal candidate will hold a degree in Computer Sciences or Electrical Engineering and possess strong troubleshooting skills across various Windows environments. The role requires excellent communication in both Arabic and English, with the capacity to travel 30/40% of the time. This position offers opportunities for professional growth in a diverse international setting.