FB Service Expert - Lobby Lounge - Marriott Al Forsan

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality leader is seeking Guest Service Experts in Abu Dhabi to enhance diners' experiences. This role involves serving meals, managing guest interactions, and maintaining a professional demeanor. A high school diploma is required, along with a desire for customer service. Join a diverse team focused on making every transaction a memorable part of the guest's visit.

Qualifications

• Less than 1 year related work experience.
• No supervisory experience.
• No specialized certifications required.

Responsibilities

• Set tables and serve guests to create a memorable dining experience.
• Communicate with kitchen staff to ensure timely service.
• Maintain cleanliness in work areas and manage supplies.

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for extended periods; move over sloping, uneven, or slippery surfaces), manage the menu (read and visually verify information), and take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.