FB Service Expert - Four Points by Sheraton Bur Dubai

Marriott Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking Guest Service Experts to ensure a memorable dining experience for guests by delivering exceptional service. You will handle guest interactions, manage tables, and maintain a clean and safe work environment. The ideal candidate will have a high school diploma and some experience in customer service. Physical stamina is important, as this role involves standing and moving frequently. Join us in providing outstanding guest services in a vibrant hotel atmosphere.

Qualifications

• Must have a high school diploma or equivalent.
• Less than 1 year of related work experience is needed.
• No supervisory experience is required.

Responsibilities

• Deliver a wide range of services to ensure guest satisfaction.
• Set tables and interact with guests to enhance their experience.
• Maintain cleanliness of work areas and supplies.

Skills

Guest service skills

Effective communication

Physical stamina

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Our jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables communicating with the kitchen interacting and serving guests or cleaning work areas and supplies the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Service Experts will be on their feet and moving around (stand sit or walk for an extended time; moving over sloping uneven or slippery surfaces) managing the menu (read and visually verify information) and taking a handson approach to work (move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending twisting pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.