Executive Lounge Team Lead - Guest Experience

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality leader in Dubai is seeking individuals to join their family. This role emphasizes exceptional guest experience, training, and operational efficiency. With a focus on service standards and conflict resolution, successful candidates will enjoy competitive salaries, excellent benefits, and opportunities for career growth. Located in the stunning JW Marriott Marquis Hotel, applicants will work in a thriving environment that promotes learning and personal development.

Benefits

World class training and development

Discounted accommodation worldwide

Medical and life insurance

Recognition programs

Responsibilities

• Champion GuestVoice key drivers to ensure high service levels.
• Address guest concerns promptly to maintain the JW Marriott experience.
• Conduct on-the-job training for new team members.
• Manage daily activities and review trends in operations.
• Foster interdepartmental relationships to enhance collaboration.

Job description

A global hospitality leader in Dubai is seeking individuals to join their family. This role emphasizes exceptional guest experience, training, and operational efficiency. With a focus on service standards and conflict resolution, successful candidates will enjoy competitive salaries, excellent benefits, and opportunities for career growth. Located in the stunning JW Marriott Marquis Hotel, applicants will work in a thriving environment that promotes learning and personal development.