Events Manager

Chedi Hospitality; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel group in Sharjah is seeking an experienced professional to manage catering and group sales activities. Responsibilities include overseeing event bookings, preparing budgets, and maintaining client relationships. The ideal candidate will ensure effective cost control and work closely with the Director of Sales and Marketing to achieve departmental goals. This position is crucial for enhancing customer satisfaction and encouraging repeat business.

Qualifications

• Experience in catering and business centre operations in a hotel.
• Strong relationship-building skills and customer service orientation.
• Ability to prepare and manage budgets and forecasts.

Responsibilities

• Oversee all catering and group sales activities in the hotel.
• Prepare departmental budget and ensure effective cost control.
• Maintain rapport with clients and conduct site inspections.

Job description

• Responsible for all catering, group sales and the business centre's activities in the hotel, from booking events to their execution.
• To prepare departmental budget and forecasts, operating within set parameters, ensure effective cost control
• To establish and maintain rapport with clients, prior to, throughout and post-conference, exceeding their expectations and encouraging repeat business. Conduct site inspections and sales activities as required.
• To work closely with the Director of Sales and Marketing to prepare monthly forecasts.
• To develop the annual business and marketing plan for the department in conjunction with the Director of Sales and Marketing.
• To ensure meetings and function rooms are properly maintained at all times. Liaise with Food and Beverage outlets concerning reservations and flow of clients.
• Handle daily / weekly tasks to include; preparing the BEO meeting material, daily distribution of event details to the rest of the hotel, weekly Group Resume/ BEO distribution, valet forecast, events overview, business calendar, etc.
• Attends daily department head meetings, works closely with Director of Sales and Marketing on future business planning and provides input and information during weekly revenue meetings.
• Introduces ideas to leadership team to enable property to remain competitive.
• Maintain a close communication with all Chedi Hospitality and its representative in order to work as one team on leads and achieving loyalty of guests to The Chedi Al Bait Sharjah.

Ensure the hand over process of signed contracts as per the Chedi Hospitality Standards