Enrollment Services Officer

Zayed University; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading educational institution in the UAE is seeking an Admissions Coordinator to manage student applications and support the admissions team. The ideal candidate has a Bachelor's degree, experience in student services, and is bilingual in English and Arabic. Responsibilities include reviewing applications, evaluating student eligibility, and developing admissions materials. The role offers competitive benefits, including tax-free salaries and educational subsidies.

Benefits

Competitive salary tax-free

Cash housing

Annual vacation airline tickets

Educational subsidies for children

Healthcare for employee and family

Qualifications

• Minimum of 2 years of experience in student services or admissions.
• Experience with administration in a Registrar's office preferred.
• Familiarity with UAE educational environment and culture.

Responsibilities

• Manage incoming admission applications and evaluate their documents.
• Support international student admissions processes.
• Develop and update admissions content on the website.

Skills

Bilingual English/Arabic

Customer service experience

Independent decision-making

Ability to meet tight deadlines

Highly computer literate

Education

Bachelor’s degree in administration or relevant discipline

Job description

The Opportunity
To support the Sr. Registration Coordinator with the admission’s applications and process for all students including International Students. Supports the admissions team to achieve the responsibilities and goals of the Unit.

The responsibilities
Admissions:
- Responsible for incoming admission applications and documentations. Evaluates applications and suggests appropriate decisions on applicant files to the Admission Committee.
- Responsible for the Admission of International Students including preparation of their admissions, security check and transfer credit documents.
- Responsible for the Fresh Start and Direct Entry Student’s applications and process.
- Receive and review applications for the non-current students and evaluate their eligibility.
- Develops and updates the content of the Admissions webpages, manuals and forms that clearly describe the Admission processes.
- Receives and Evaluates readmission forms from ABP dismissal and withdrawn students and their eligibility.
- Evaluates Transfer Student’s transcripts to include determining transferability of credits, computing transfer hours, and grade point average
- Produces regular statistical reports for management reporting on Admissions numbers and services.
- Works with others to ensure all prospective students and their parents are provided with the appropriate information and advice on ZU and its programs and offerings
- Provides accurate and updated information to students, family and faculty about policies and procedures related to Admissions.
- Support the admissions exams process (EMSAT), by registering students and arranging for all requirements with related departments
OTHER
- Assists in planning and supporting special projects and events on and off campus, as well as with student orientation and placement testing.
- Handles student complaints within the boundaries of well-defined University policies and procedures.
- Support the Office with preparing new/transfer Student’s ID Cards.
- Creates electronic files to facilitate access to students’ information between the two campuses
- Complies and sends standard letters to prospective students updating them on the status of their applications.


The Requirements
Must possess a bachelor’s degree in administration or relevant discipline from an accredited institution with a minimum of 2 years of experience in the student services, Admissions, etc. fields or an equivalent combination of education, skill or experience.
Bilingual English/ Arabic is essential.
Other essential requirements:
Experience with administration and customer services-related activities, preferably in a Registrar’s office
Highly computer literate; familiar with database use in an academic environment
Familiarity with an educational environment & UAE culture preferred
Able to work independently and make critical decisions
Can perform well under pressure and meet tight deadlines

The Benefits
The University’s benefits package is highly attractive, with competitive salaries free of tax in the U.A.E., Cash housing, annual vacation airline tickets for the employee and immediate family, educational subsidies for children and healthcare is provided to the employee and sponsored family members.
While we appreciate all applications, you will be contacted only if you are selected for an interview.
For any inquires or issues please contact [e-mail]