Employee Relations Specialist

BlackStone eIT; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading computer software company in the United Arab Emirates is seeking an experienced Employee Relations Specialist. The role involves addressing employee relations issues, conducting investigations, and providing guidance on HR policies. Ideal candidates will have a bachelor's degree in Human Resources and 2+ years of relevant experience. The position emphasizes strong communication skills and knowledge of UAE labor laws. This role offers a chance to create a positive work environment and maintain employee satisfaction.

Qualifications

• 2+ years of experience in employee relations or a similar HR role.
• Strong knowledge of employment laws and regulations mainly in UAE.
• Experience in conducting investigations and resolving employee grievances.

Responsibilities

• Provide guidance and support to employees regarding HR policies.
• Address employee relations issues, including grievances and conflicts.
• Investigate workplace disputes and conduct thorough fact‑finding interviews.

Skills

Employee relations

Communication skills

Conflict resolution

Knowledge of employment laws

Education

Bachelor's degree in Human Resources or related field

Job description

BlackStone eIT, a leading computer software company, is seeking a highly skilled and experienced Employee Relations Specialist to join our Human Resources team. As an Employee Relations Specialist, you will play a critical role in fostering positive employee relations, resolving workplace conflicts, and promoting a positive work environment. You will act as a trusted advisor to employees and provide guidance on HR policies and procedures.

Responsibilities

• Provide guidance and support to employees regarding HR policies, procedures, and practices
• Address employee relations issues, including grievances, conflicts, and complaints
• Investigate workplace disputes and conduct thorough fact‑finding interviews
• Collaborate with managers and employees to resolve conflicts and implement effective solutions
• Develop and implement employee relations programs and initiatives to enhance employee engagement and satisfaction
• Ensure compliance with applicable labor laws and regulations
• Maintain accurate and confidential employee relations records and documentation
• Provide training and guidance to managers on employee relations matters
• Stay updated with changes in employment laws and regulations to ensure HR practices align with legal requirements
• Collaborate with other HR team members on collective bargaining agreements and union‑related matters, if applicable

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 2+ years of experience in employee relations or a similar HR role
• Strong knowledge of employment laws and regulations mainly in UAE
• Experience in conducting investigations and resolving employee grievances
• Excellent communication and interpersonal skills
• Strong problem‑solving and conflict resolution abilities
• Ability to maintain confidentiality and handle sensitive information
• Exceptional organizational and time‑management skills
• Ability to build positive relationships with employees and managers