Emergency Dispatcher: 24/7 Life-Saving Communications

Info Resume Edge; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading emergency response team in Dubai is seeking a detail-oriented Emergency Dispatcher to manage emergency and non-emergency calls. Responsibilities include prioritizing calls, providing lifesaving instructions, and efficiently dispatching emergency services. The ideal candidate should possess excellent communication skills, the ability to multitask under pressure, and relevant certifications. The role demands a high school diploma and may be required to work shifts in a fast-paced, high-stress environment.

Qualifications

• Prior experience in emergency dispatching or public safety communications is an asset.
• Proficiency in computer systems including CAD (Computer-Aided Dispatch) software.
• Availability to work shifts including nights, weekends, and holidays.

Responsibilities

• Answer emergency (911) and non-emergency calls promptly and professionally.
• Determine the nature, location, and priority of emergencies and dispatch appropriate emergency services.
• Provide lifesaving instructions including CPR over the phone.

Skills

Excellent communication skills

Strong multitasking ability

Problem-solving skills

Ability to remain calm under pressure

Education

High school diploma or equivalent

Associate or bachelor's degree in Criminal Justice or related field

Tools

CAD software

Job description

A leading emergency response team in Dubai is seeking a detail-oriented Emergency Dispatcher to manage emergency and non-emergency calls. Responsibilities include prioritizing calls, providing lifesaving instructions, and efficiently dispatching emergency services. The ideal candidate should possess excellent communication skills, the ability to multitask under pressure, and relevant certifications. The role demands a high school diploma and may be required to work shifts in a fast-paced, high-stress environment.