Elite Villa Butler — Personal Guest Host

Park Hyatt Dubai; United Arab Emirates; On-site; AED 40,000 - 60,000; Full time

Job summary

A luxury hospitality brand in the United Arab Emirates seeks a Butler - Villa Host to provide exceptional service and personalized experiences for villa guests. The ideal candidate will possess strong communication skills and a minimum of 2 years of experience in luxury hospitality. Responsibilities include managing guest preferences, in-villa dining, and serving as a liaison to ensure seamless service. Join a prestigious team dedicated to crafting unforgettable guest experiences in a world-class environment.

Qualifications

• Minimum 2 years of experience in a luxury hospitality or guest services role.
• Strong interpersonal and communication skills with a warm, engaging demeanor.
• Ability to anticipate guest needs and deliver tailored experiences.
• Fluent in English; additional languages are a plus.

Responsibilities

• Deliver courteous, professional, and flexible service in line with Park Hyatt Dubai standards.
• Coordinate guest preferences, flight arrangements, and special requests prior to arrival.
• Provide personalized check-in/check-out services directly in the villa.
• Manage in-villa dining, special occasion setups, and guest amenities.
• Handle guest inquiries, feedback, and complaints with efficiency and empathy.

Skills

Interpersonal skills

Communication skills

Guest service orientation

Flexibility

Proactivity

Tools

Opera hotel management system

Job description

A luxury hospitality brand in the United Arab Emirates seeks a Butler - Villa Host to provide exceptional service and personalized experiences for villa guests. The ideal candidate will possess strong communication skills and a minimum of 2 years of experience in luxury hospitality. Responsibilities include managing guest preferences, in-villa dining, and serving as a liaison to ensure seamless service. Join a prestigious team dedicated to crafting unforgettable guest experiences in a world-class environment.