Duty Manager - Front Office - Jumeirah Living Marina Gate (National Talent)

Dubai Holding; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hospitality provider is seeking a Duty Manager at Jumeirah Living Marina Gate in the UAE. The role involves supervising Front Office operations, ensuring high service standards, and managing guest bookings. Candidates should have good interpersonal skills and ability to adapt to diverse cultural environments. This position offers a tax-free salary in AED and comprehensive benefits, including healthcare and professional development opportunities.

Benefits

Inclusive work environment

Learning & Development opportunities

Colleague discounts on services

Comprehensive healthcare coverage

Performance-based incentives

Qualifications

• Experience in a similar role within hospitality.
• Strong communication skills.
• Ability to manage operations effectively.

Responsibilities

• Supervise property operations to meet service standards.
• Conduct room inspections for compliance.
• Manage booking scenarios effectively.

Skills

Handling Property Management System

Computer literacy

Knowledge of Front office applications

Proficient in English

Adaptability

Attention to detail

Problem solving skills

Job description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

Jumeirah Living Marina Gate

Jumeirah Living Marina Gate is set within walking distance of Dubai Marina’s diverse dining and retail destinations, with uninterrupted views across the waterfront. Ideal for both business and leisure travelers, the property includes a range of dining and lifestyle facilities suited to short and extended stays.

About the Job:

An exciting opportunity has arisen for a Duty Manager to join Front Office in Jumeirah Living Marina Gate.

Main duties and responsibilities:

• Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy.
• Conduct room inspections to assess availability and compliance with operational standards.
• Coordinate activities within designated areas to improve departmental cooperation and service delivery.
• Attend daily briefings and communication meetings to disseminate information and ensure team alignment.
• Manage booking situations, including handling overbooking scenarios when necessary.
• Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams.
>
About You:
• Exposure to handling Property Management System
• Computer literacy with knowledge of MS Office
• Knowledge of Front office applications
• Proficient in English or preferred local language
• Demonstrates adaptability and flexibility towards working shifts.
• Appreciation of cultural diversity
• Attention to detail.
• Problem solving skills
About the Benefits:

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:
• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax‑free salary paid in UAE Dirhams (AED)