Duty Manager - Front Office - Jumeirah Living Marina Gate (National Talent)

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand is seeking a Duty Manager for their Front Office at Jumeirah Living Marina Gate. The role involves supervising operations to ensure service excellence, conducting room inspections, and managing bookings. Candidates should be proficient in handling a Property Management System, exhibit strong problem-solving abilities, and demonstrate adaptability. The position offers a supportive work environment and a rewarding benefits package, including healthcare and competitive tax-free salary in AED.

Benefits

Supportive work environment

Access to Learning & Development programmes

Internal mobility opportunities

Colleague discounts

Comprehensive healthcare and life insurance

Paid annual leave

Performance-based incentives

Competitive tax-free salary

Responsibilities

• Supervise property operations, focusing on the Front Office to meet service standards.
• Conduct room inspections for availability and operational compliance.
• Coordinate departmental activities to enhance service delivery.
• Attend briefings to ensure team communication and alignment.
• Manage bookings and overbooking scenarios efficiently.
• Maintain cleanliness of lobby and entrance areas.

Skills

Property Management System handling

Computer literacy

Knowledge of Front office applications

Proficient in English

Adaptability and flexibility

Cultural diversity appreciation

Attention to detail

Problem solving skills

Job description

About Jumeirah & the Hotel:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

Jumeirah Living Marina Gate

Jumeirah Living Marina Gate is set within walking distance of Dubai Marina’s diverse dining and retail destinations, with uninterrupted views across the waterfront. Ideal for both business and leisure travelers, the property includes a range of dining and lifestyle facilities suited to short and extended stays.

About the Job:

An exciting opportunity has arisen for a Duty Manager to join Front Office in Jumeirah Living Marina Gate.

Main duties and responsibilities:

• Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy.
• Conduct room inspections to assess availability and compliance with operational standards.
• Coordinate activities within designated areas to improve departmental cooperation and service delivery.
• Attend daily briefings and communication meetings to disseminate information and ensure team alignment.
• Manage booking situations, including handling overbooking scenarios when necessary.
• Maintain cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams.
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About You:
• Exposure to handling Property Management System
• Computer literacy with knowledge of MS Office
• Knowledge of Front office applications
• Proficient in English or preferred local language
• Demonstrates adaptability and flexibility towards working shifts.
• Appreciation of cultural diversity
• Attention to detail.
• Problem solving skills
About the Benefits:

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:
• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax‑free salary paid in UAE Dirhams (AED)