Dubai Real Estate Call Center Specialist

fäm Properties Dubai; Dubai; On-site; AED 30,000 - 40,000; Full time

Job summary

A premier real estate agency in Dubai is seeking a dedicated Call Centre Representative to join their team. This role focuses on delivering exceptional customer service by responding to inquiries related to real estate sales and rentals. The ideal candidate will have a minimum of 2 years of experience in customer service, excellent communication skills, and the ability to thrive in a dynamic environment. Join our team to be part of a leading force in Dubai's real estate market.

Qualifications

• Minimum of 2 years of experience in a call center or customer service role, preferably in real estate.
• Ability to work in a dynamic environment and manage time effectively.
• Knowledge of the real estate industry in Dubai is a plus.

Responsibilities

• Answer incoming calls and respond to customer inquiries regarding real estate.
• Provide accurate information on properties, amenities, and services.
• Assist in scheduling property viewings and coordinate with real estate agents.

Skills

Excellent communication skills

Customer-centric approach

Problem-solving skills

Ability to multitask

Attention to detail

Tools

Microsoft Office

CRM software

Job description

A premier real estate agency in Dubai is seeking a dedicated Call Centre Representative to join their team. This role focuses on delivering exceptional customer service by responding to inquiries related to real estate sales and rentals. The ideal candidate will have a minimum of 2 years of experience in customer service, excellent communication skills, and the ability to thrive in a dynamic environment. Join our team to be part of a leading force in Dubai's real estate market.