Dubai Outlet Operations Assistant Manager

Swissôtel Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Dubai is seeking an organized Assistant Outlet Manager to support daily operations and deliver exceptional customer service. The ideal candidate is fluent in Arabic and has 2-3 years of experience in retail management or hospitality. Key responsibilities include managing outlet operations, supervising staff, monitoring inventory, and ensuring customer satisfaction. Strong leadership, organizational, and problem-solving skills are essential for this role.

Qualifications

• Fluency in Arabic (spoken and written) and English.
• 2-3 years of experience in retail management or hospitality.
• Proven ability to manage and motivate a diverse team.

Responsibilities

• Assist in managing daily outlet operations.
• Supervise store staff and provide training.
• Monitor inventory levels and coordinate stock replenishment.
• Deliver exceptional customer service and resolve complaints.
• Maintain a clean and organized store environment.
• Analyze sales performance and implement strategies.

Skills

Fluency in Arabic

Customer service orientation

Leadership skills

Organizational skills

Problem-solving ability

Interpersonal skills

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) systems

Retail management software

Job description

A leading hotel chain in Dubai is seeking an organized Assistant Outlet Manager to support daily operations and deliver exceptional customer service. The ideal candidate is fluent in Arabic and has 2-3 years of experience in retail management or hospitality. Key responsibilities include managing outlet operations, supervising staff, monitoring inventory, and ensuring customer satisfaction. Strong leadership, organizational, and problem-solving skills are essential for this role.