Director, Business Development - Acceptance, Enablers & Crypto

OA- Mastercard; United Arab Emirates; On-site; AED 300,000 - 450,000; Full time

Job summary

A leading finance technology provider is seeking a Director for Business Development specializing in Acceptance, Enablers & Crypto in the EEMEA region. This role involves managing partnerships and driving the performance of Mastercard's payment ecosystem. The ideal candidate will have over 10 years of experience in financial services and a strong grasp of payment processes. Responsibilities include building relationships, executing account plans, and advocating for Mastercard's services. Strong communication and negotiation skills are essential.

Qualifications

• 10+ years of related work experience, preferably in financial services.
• Experience in specialist sales, product management, and project management is desirable.

Responsibilities

• Drive partnerships and commercialization for the Enabler segment.
• Manage and grow relationships with key customers.
• Develop and execute account plans aligned with business priorities.
• Monitor performance metrics and recommend improvements.
• Advocate Mastercard's products and services to partners.

Skills

Expertise in Acceptance and payments

Communication and negotiation skills

Business development strategy execution

Relationship management

Education

Bachelor’s degree in business

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Business Development - Acceptance, Enablers & Crypto

Director, Business Development, Acceptance, Enablers & Crypto – EEMEA

Who is Mastercard?

Mastercard powers economies and empowers people in more than 210 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payment choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

The Acceptance, Enablers & Crypto team in EEMEA develops and manages acceptance, processing and crypto relationships to strengthen Mastercard’s acceptance network. The team drives business growth by supporting those that enable making and accepting payments. Additionally, the team supports partners with insights, operational guidance, and Mastercard product adoption to accelerate market development.

Role specification

The person will be responsible for driving partnerships and commercialization for our Enabler segment in our Arabia and Eastern Europe Divisions. As an Account Director within Mastercard’s Acceptance, Enablers & Crypto team, you will be responsible for managing, developing, and growing relationships with key customers. You will play a central role in driving the performance of Mastercard’s payment ecosystem by supporting partners’ business objectives, optimizing acceptance, and ensuring the delivery of Mastercard’s products, solutions, and value‑added services.

This role requires a blend of relationship management, commercial acumen and curiosity, payments expertise, and the ability to collaborate cross‑functionally to provide high‑impact results for partners and Mastercard.

Major Accountabilities

• Serve as the primary point of contact for assigned partners and further build partner pipeline.
• Build deep, trusted relationships with stakeholders across commercial, product, operations teams.
• Develop and execute account plans aligned with partner business priorities and Mastercard’s strategic goals.
• Identify and drive opportunities to grow Mastercard’s acceptance, transaction volume, and revenue across partners.
• Monitor performance metrics and KPIs; proactively address gaps and recommend improvements.
• Advocate Mastercard’s products, value‑added services, and innovation initiatives to partners, ensuring successful deployment and adoption.
• Support technical and operational enablement in collaboration with internal functional teams.

About you

Knowledge / Experience

• Bachelor’s degree in business or equivalent work experience
• 10+ years related work experience, preferably in financial services
• Experience in specialist sales, product management, product development, and project management desirable

Skills/ Abilities

• Must be considered an expert and have a detailed understanding of and experience in Acceptance and payments (PSP’s, payment processors, gateways etc)
• Must have detailed knowledge of products and services specific to the industry
• In‑depth experience executing and managing business development strategies for large or complex countries/regions/industry verticals
• Track record in achieving business development targets and building customer relationships through customer sales
• Demonstrated success introducing existing and new/emerging solutions into various Mastercard countries/regions/industry verticals
• Led cross‑functional projects within own country/region
• Excellent verbal communication, comfortable presenting, influencing and negotiating at senior management level, able to shift gears for audiences from different business disciplines of varying technical ability
• Self‑starter with a strong work ethic and highly organized, holding self and others to high standards, able to work autonomously and as part of a team, fostering a positive team culture
• Open and creative; comfortable with uncertainty in a changing/fast‑paced environment and comfortable driving change

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.