Digital Banking Lead

Emirates Islamic; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent Islamic bank in Dubai is seeking a Digital Banking Lead to drive the implementation of digital journey initiatives across banking products. This role involves collaboration with various departments to ensure compliance and enhance customer engagement. The ideal candidate should possess exceptional analytical and leadership skills, experience in digital sales, and a graduate or master’s degree. The position offers a competitive salary and emphasizes work-life balance.

Benefits

Competitive salary package

Work-life balance

Learning & Development platform

Generous annual leave entitlement

Private Healthcare

Preferential banking facilities

Qualifications

• Exceptional analytical skills to interpret data and make decisions.
• Strong leadership and collaboration skills to work with teams.
• Excellent communication and interpersonal skills to engage stakeholders.
• Experience in Digital Sales and Banking Projects.

Responsibilities

• Drive implementation of digital web journeys across banking products.
• Lead cross-functional delivery for customer-centric digital experiences.
• Collaborate with Open Finance team to design compliant journeys.
• Manage lifecycle of digital sales funnels from concept to execution.

Skills

Analytical skills

Leadership skills

Communication skills

Collaboration skills

Education

Graduate or Master Graduate

Job description

Responsibilities

• The Digital Banking Lead will drive the end-to-end implementation of digital web journeys across all banking products, including those offered in partnership with co-brand partners via open APIs.
• Provide strong leadership in managing cross-functional delivery to ensure seamless, customer-centric digital experiences.
• Collaborate with the Open Finance team to design and deploy journeys aligned with evolving Central Bank directives, ensuring compliance, innovation, and scalability.
• Translate strategic objectives into tangible execution plans that enhance customer engagement and operational efficiency, with a deep understanding of digital banking, API integration, and regulatory frameworks.
• Manage the entire lifecycle of digital sales funnels, from concept through to execution and continuous improvement.
• Lead the design, development, and implementation of end-to-end digital web journeys across all banking products.
• Oversee integration of co-brand partner offerings via open APIs, ensuring seamless customer experience and operational efficiency.
• Collaborate with the Open Finance team to deliver journeys in line with Central Bank regulatory requirements and evolving open banking frameworks.
• Drive digital transformation initiatives that enhance customer acquisition, engagement, and servicing through intuitive, compliant, and scalable digital platforms.
• Act as a bridge between business, technology, and regulatory stakeholders to translate strategic goals into practical execution.
• Ensure timely delivery of digital journeys while maintaining high standards of usability, security, and compliance.
• Champion innovation and continuous improvement in digital channels to keep pace with market trends and regulatory expectations.
• Build strong partnerships with internal teams and external partners to accelerate open API adoption and unlock new business opportunities.

Qualifications

• Exceptional analytical skills, with the ability to interpret data, identify trends, and make data-driven decisions.
• Strong leadership and collaboration skills, capable of working effectively with cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Graduate or Master Graduate.
• Experience in Digital Sales, Banking Projects.

What we offer you

• Competitive salary package
• Strong emphasis on work-life balance and wellbeing across the bank
• World-class Learning & Development platform and career development
• Generous annual leave entitlement and Private Healthcare
• Preferential banking facilities for employees

About Us

Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari’a principles.

As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates.

At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.

Emiratization is a key strategic objective at Emirates Islamic.

We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.

We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.