About the Role:
Grade Level (for internal use): 10
The Role:
This role includes a training program at the start about S&P Global Machine Delivery offering working with our Digital Product Management team focusing on the integration of legacy ENR API deliverables as highest priority. After six months you will be fully integrated into S&P Global Commodity Insights Commercial team and focus on opportunity nurturing client/prospect engagement closing sales and revenue growth. Being in the S&P Global Commodity Insights Commercial team the compensation structure is presented in a commission-based approach.
Strategic Responsibilities:
- Act as a commercial technology and product expert for S&P Global Commodity Insights Machine Delivery (FTP API and streaming solutions) collaborating closely with sales colleagues on closing existing opportunities nurturing business growth and building up clients understanding of S&P Global Commodity Insights data and its value.
- Consult and deploy Machine Delivery solutions to clients ensuring that S&P Global Commodity Insights software/access is configured to function within external environments bringing together internal product build teams as needed for effective support.
- Proactively expand the use of S&P Global Commodity Insights solutions to all the relevant departments within existing accounts. Gather intelligence and communicate internally to identify opportunities to contribute to revenue retention and growth group targets.
- Be seen as a highly respected expert by clients and be the reliable source of information regarding the available S&P Global Commodity Insights solutions, the solution in development and how these solutions fit clients needs.
- Work with Sales to structure sales opportunities guide sales colleagues with subject-matter expertise in presenting the most applicable business solutions qualify leads and understand the needs of prospective clients.
- Influence internal product planning with real-life client examples aggregated feedback and requirements. Participate in roadmap definition and evolution of Machine Delivery solutions.
- Be a valued effective partner to S&P Global Commodity Insights Client Services and Customer Support groups in tracking complex client cases.
- Build long-lasting relationships and trust with clients and developer community to understand define and relay evolving commodity market requirements to the relevant internal product groups.
- Maintain perfect awareness of current S&P Global Commodity Insights offering landscape and upcoming releases.
Working Responsibilities:
- Maintain commercial product expertise in S&P Global Commodity Insights Machine to Machine suite of offerings.
- Have detailed understanding and thought-through perspective of how S&P Global Commodity Insights delivery mechanisms integrate into clients internal systems as well as third party software used by clients.
- Communicate data and technology solutions in a clear accessible manner.
- Possess working knowledge of retrieving manipulating and visualizing S&P Global Commodity Insights data via Tableau, Power BI and Python.
- Proactively gather and share client feedback in respect to S&P Global Commodity Insights and competitive offerings.
- Acquire knowledge and keep accessible records of customer technology stacks workflows and internal structures.
- Collate and maintain a library of code templates and practical application examples.
- Present success stories to sales on a recurring basis and leverage expertise in guiding sales colleagues toward replicating positive outcomes.
- Manage sales pipeline and accurate records of all client engagements in supported with detailed notes and outcomes.
- Evangelize simplification agenda by writing accessible client implementation stories and novice compatible client onboarding documentation for S&P Global Commodity Insights internal consumption.
- Report to your local Datafeed Sales Specialist Manager.
- Hitting or exceeding SMART goal measurements i.e.
- Number of new API accounts released (net new).
- Number of meetings (externally/internally).
- Number of presentations to customers.
- Numbers of campaigns.
Core Qualifications:
- Client facing FinTech industry experience in product solution sales or a relevant customer support role.
- Knowledge of data delivery technology landscape including RESTful API, SOAP API and FTP.
- Experience in managing client records, sales pipeline and input client leads.
- Experience in data visualization via Tableau or Power BI.
- Experience in data retrieval, data manipulation and visualization via Python.
- Working knowledge of commodity derivatives trading and resulting client data delivery expectations.
- Bachelor’s degree or equivalent experience in technical or science major.
- Experience with both Agile and Lean methodologies.
- Entrepreneurial spirit, commercial awareness, ability to work as a part of a team in a matrix organization.
- Strong verbal and written communication skills.
Key Qualifications:
- Customer-first mindset with ability to understand and act on customer insight.
- Ability to foster new and existing relationships with your clients to be seen as a trusted business partner.
- Strong analytical and quantitative skills with the ability to translate complex client requirements into clear implementation steps.
- Ability to multitask, perform under pressure and meet strict deadlines without compromising the quality of work produced.
- Diplomacy and tenacity when managing and communicating with stakeholders at all levels of business alongside a firm ability to assume positive intent.
Benefits:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones too with some best-in-class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards, small perks can make a big difference.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
Required Experience
Unclear Seniority